| Reacting
to a presentation in his honor, Yogi Berra once said, "I'd
like to thank all the people who made this day necessary."
Of course, he meant to say "possible" instead of "necessary,"
and his word choice changed the whole meaning of the sentence.
Most
of us wouldn't make the kind of language mistakes that Yogi
is famous (or infamous) for. But we nonetheless can easily make
word choice mistakes that can cost us dearly in lost communication
opportunities.
Remember
that words have connotations, not just definitions,
and it's important to be aware of how our listeners hear what
we have to say. What unexpected reactions might they have --
even on a subconscious level -- that might interfere with getting
our message across?
Here
are just a few examples of words that can make a difference
between effective and ineffective communication:
1.
Prosperity. Libertarians are well aware that one of the
benefits of a free society is that virtually everyone would
be better off economically. So we talk about "prosperity
for all." But "prosperity" is an abstract term
that many people have trouble imagining. They may think of it
as "excess wealth" that happens to the other guy,
not to them. To illustrate: close your eyes and try to visualize
"prosperity" in, say, Rwanda. It's difficult, if not
impossible to do. Now try to picture abundance
in Rwanda. It's much easier to conceive of abundant supplies
of food, clothing, etc., arriving to help people. It's easy
to imagine even the poorest families having an abundance
of food at Thanksgiving. Both "prosperity" and "abundance"
mean wealth and plenty, but "abundance" is a less
abstract word that has more positive connotations
2. Legalization of drugs. To some people, "legalization"
(and "decriminalization") implies condoning.
How about using "re-legalization"
instead? This word has the advantage of provoking curiosity.
Your listener is likely to ask, "What do you mean?"
and this gives you the opportunity to tell the little-known,
fascinating fact that drugs were completely legal in America
until well into this century, and the country suffered none
of the disastrous results your listener may fear from legalization.
This basic idea can work for other issues as well. For example,
how about re-privatizing education or retirement?
3.
Abolish. We love the idea of abolishing such ineffective,
costly, destructive agencies as the FDA, EPA, Department of
Education, etc. But remember these are not just government agencies,
they represent positive concepts in most people's minds.
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To
many, "FDA" means "safe drugs and clean food."
Of course we're not advocating abolishing safe drugs and clean
food. How about using the word "replace?"
We want to "replace" the FDA with much more effective,
efficient, and consumer-oriented marketplace solutions. We want
to replace the EPA with strict enforcement of tort law and property
rights, with total violator responsibility, and with improved
technology.
(We can still effectively use the word "abolish" when
referring to such agencies as the IRS, DEA, and BATF, whose
functions would not exist in a free society.)
4.
Capitalism. For some audiences, this word is fine, but surveys
show that the word has negative connotations to many. (Some
people picture ugly, greedy men smoking huge cigars!) "Free
markets" is a better term, or "the
marketplace." Or -- especially with a liberal
audience -- try this one some time (invented by Marshall Fritz):
"economic pacifism" -- that'll make 'em think!
5. Deregulation. Some people think experiments with deregulation
haven't worked. Of course, we know that often there wasn't any
real deregulation. People also sometimes think that without
regulations businesses would take advantage of consumers or
that everything would be un-safe. Try "self-regulating,"
or talk about a system that is "much safer than it is today."
6. Anarchy. Some libertarians believe that all government
functions should be handled by the private sector. While this
belief could be defined as "anarchy," that word has
come to mean something very different. In fact, if you look
up the word in a dictionary, you'll find that one of the definitions
is "political disorder and violence; lawlessness; disorder."
Sounds like a good way to make enemies for libertarianism! Libertarians,
by definition, are non-violent, and we believe in the "invisible
hand" that brings order in a free society. Better: self-government.
There
are many more examples. You can probably think of many yourself.
The
point is to choose more effective and persuasive words. We should
never be evasive or deceptive in discussing the ideas
of liberty. But we must be aware of the perception of our listeners.
Just as beauty is in the eye of the beholder, the meaning of
communication is in the ear of the listener. Through improving
our language skills, we enhance our abilities to communicate.
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SUGGESTION:
This topic is discussed in greater detail in the 60-minute audiotape,
"How
To Share Libertarian Ideals Without Appearing To Be A Fool,"
by Marshall Fritz. |