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How to Identify and Avoid Communication Landmines

in Communicating Liberty, Liberator Online Archives by Michael Cloud Comments are off

(From the Persuasion Powerpoint section in Volume 19, No. 20 of the Liberator Online. Subscribe here!)

Knowing what to do will make your life better.

So will knowing what not to do.

Knowing what to say will improve your conversations.

So will knowing what not to say.

Want a quick way to recognize what not to do or say?  Want a simple and direct way to identify and avoid some of the worst communication landmines?

Go to the comments and feedback sections that follow articles and blog posts on the web. Read Internet commentswhat people have written and posted in response.

A handful of comments will provide new insights or outlooks. A few will fill in new information.

But most will show you what you should not do or say — IF you want to influence or persuade the writer or readers.

All too many insult the writer, other readers, and anyone else who doesn’t agree with them.

Many make rude and sarcastic comments.

Some condemn and denounce people who have a different point of view.

Others are dripping with hate and bitterness.

Some try to taunt or antagonize those who disagree with the commenter.

Too many exhibit basic errors of logic.

Each time you read a comment or posting that irritates or annoys you, write it down.

Every time you find one that pushes your buttons or tees you off, write it down.

When you read a remark that makes you mad enough to swear, write it down.

Do this with 10 or 15 comments sections. Then look at your list. Even if your list has 20 or 30 examples, it’ll have only 5 or 10 different landmines.

Write your 5 or 10 communications landmines on a filing card, tape it in plain view of your computer keyboard — and do not do them. Do not plant these landmines — and do not step on them.

The very things that irritate or anger you will usually have the same effect on others. If you stop saying and doing things that provoke or frustrate others, you will find that others are far more receptive and responsive to your libertarian ideas.

And far more friendly and open-minded toward you.

Sometimes it’s the things we don’t do, the things we don’t say, that make the biggest difference.

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Unlocking More Secrets of Libertarian PersuasionMichael Cloud’s latest book Unlocking More Secrets of Libertarian Persuasion is available exclusively from the Advocates, along with his acclaimed earlier book Secrets of Libertarian Persuasion.In 2000, Michael was honored with the Thomas Paine Award as the Most Persuasive Libertarian Communicator in America.

The Missing Ingredient in Your Fact-Based Arguments for Liberty

in Communicating Liberty, Liberator Online Archives by Sharon Harris Comments are off

(From the One-Minute Liberty Tip section in Volume 19, No. 12 of the Liberator Online. Subscribe here!)

Facts are essential to making the case for liberty. But you can make dry facts come alive to your listeners — by using the mind-changing power of stories.

Stories — both true and fictional — have a special power. The greatest teachers have Memorable Storiesalways used stories: think of the parables of Jesus, the fables of Aesop, the witty tales of the Taoist Chuang-Tzu. Nearly every culture uses stories both to entertain and to convey vital lessons.

Now we have scientific evidence that stories are extraordinarily effective. Bestselling author Carmine Gallo, in his book Talk Like TED, cites Princeton University research which used MRIs to study how the brains of audience members reacted to stories. The studies showed that stories actually activate all areas of the brain.

Says Gallo: “Brain scans reveal that stories stimulate and engage the human brain, helping the speaker connect with the audience and making it much more likely that the audience will agree with the speaker’s point of view.”

Obviously, if we want to successfully persuade others, we should be telling lots of stories.

When you can combine a story with your facts and figures, your audience listens. They identify. They are moved. They feel, as well as calculate. Further, while it’s hard to remember facts and figures, people remember stories — and eagerly share them.

Let’s take as an example the issue of medical marijuana. There are many logical, fact-based arguments that can — and should — be used in persuading others on this issue. But consider this story, a version of which was published in the Pittsburgh Press in the early 1990s, before liberty activists begin to have success in getting states to re-legalize marijuana for medical purposes:

James Burton, a former Kentuckian, is living literally in exile in the Netherlands. Burton, a Vietnam War vet and master electrical technician, suffers from a rare form of hereditary glaucoma. All males on his mother’s side of his family had the disease. Several of them are blind.

Burton found that marijuana could hold back, and perhaps halt, the glaucoma. So he began growing marijuana for his own use and smoking it.

Kentucky State Police raided his 90-acre farm and found 138 marijuana plants and two pounds of raw marijuana. At his 1988 trial, North Carolina ophthalmologist Dr. John Merrit — at that time the only physician in America allowed by the government to test marijuana in the treatment of glaucoma — testified that marijuana was “the only medication” that could keep Burton from going blind.

Nevertheless, Burton was found guilty of simple possession for personal use and was sentenced to one year in a federal maximum security prison, with no parole. The government also seized his house and his farm, valued at around $70,000. Under forfeiture laws, there was no defense he could raise against the seizure of his farm. No witnesses on behalf of the defense, not even a statement from the Burtons, were allowed at the hearing.

After release, Burton and his wife moved to the Netherlands, where he could legally purchase marijuana to stave off his blindness. Instead of a sprawling farm, they now live in a tiny apartment.

They say they would love to return to America — but not at the cost of Burton going blind.

See how that puts a human face on the medical marijuana issue?

There are equally moving, equally appalling stories about taxation, utility monopolies, First Amendment issues, gun rights, licensing laws, war… virtually any issue. Anywhere the government has committed aggression against individuals, there is a story to be told.

A great place to find such stories is the website of the Institute for Justice (IJ), a libertarian legal defense organization. IJ has done a wonderful job of collecting stories of heroic individuals fighting to defend their lives and property against oppressive government.

Whenever you come across heart-rending, powerful stories of victims of government, or people overcoming oppression, collect them for future use.

Most people decide what they believe not just on bare facts but also on feelings and emotions. Give them stories to hang your facts on, memorable stories that make your facts come alive, and you will be far more effective in your political persuasion.